Last Updated: [30/01/2025]

Welcome to FSL&CO! These Terms & Conditions govern your use of our website (www.fslandco.com) and the purchase of our handmade scrunchies and accessories. By accessing or using our website, you agree to be bound by these terms.

1. General Terms

1.1. By placing an order, you confirm that you are at least 18 years old or have the permission of a parent/guardian.
1.2. We reserve the right to update, modify, or discontinue any part of our website, products, or policies at any time without prior notice.
1.3. Your continued use of our website constitutes acceptance of any changes made to these terms.

2. Product Information & Availability

2.1. All our scrunchies and accessories are handmade, meaning slight variations in color, size, and design may occur.
2.2. We make every effort to ensure product descriptions and images are accurate, but we do not guarantee that all information is error-free.
2.3. Product availability is subject to change, and we reserve the right to discontinue any product at any time.

3. Orders & Payments

3.1. By placing an order, you agree to provide accurate billing and shipping information.
3.2. Orders are confirmed only after payment has been successfully processed.
3.3. We accept payments through [list accepted payment methods]. Any fraudulent or unauthorized transactions will result in order cancellation.
3.4. Prices are subject to change at any time without notice.

4. Shipping & Delivery

4.1. We process and ship orders within the estimated timeframe mentioned on our website. However, delays may occur due to unforeseen circumstances.
4.2. We are not responsible for lost, delayed, or damaged shipments caused by third-party shipping carriers.
4.3. Customers are responsible for providing the correct shipping address. Incorrect information may lead to additional fees or delays.

5. Returns & Refunds

5.1. Due to the handmade nature of our products, we accept returns/exchanges only for defective or incorrect items.
5.2. Customers must notify us within 7 days of receiving their order to request a return or exchange.
5.3. Shipping costs for returns/exchanges are the responsibility of the customer, unless the error was on our part.

6. Intellectual Property

6.1. All content on this website, including product images, text, logos, and graphics, is the property of FSL&CO and may not be used without permission.
6.2. Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

7.1. FSL&CO is not responsible for any allergic reactions, skin sensitivities, or damage caused by the use of our products.
7.2. We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Privacy Policy

8.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Governing Law

9.1. These terms are governed by the laws of India/Uttar Pradesh. Any disputes arising shall be resolved in the courts of Lucknow.

10. Contact Information

For any questions regarding these Terms & Conditions, contact us at:
📧 support@fslandco.com

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.